Tivity Health, Inc.

  • Executive Director, Project Management Office (PMO)

    Job Locations US-AZ-Chandler
    Job ID
  • Description/Responsibilities

    The Executive Director, Project Management Office (PMO), holds both leadership and management roles in a PMO. It is a highly visible role, responsible for the overall project management and governance function by providing leadership, coordination, and management of the PMO processes and functions. This position is responsible for various methods and best practices, improving the overall project portfolio management (PPM) maturity across the organization, and tracking and reporting the conformance to plans and expectations of all initiatives. As an arm of the overall governance function, the Executive Director, PMO is responsible for supporting and enabling the organization's projects, programs and structured work efforts as well as, ensuring that the work of the PMO adds value, is relevant to and aligns the strategy of the organization, and meets the goals set for the enterprise by executive management.


    • Facilitates among the PMO stakeholders and organizational leadership a consensus around the mission and vision of the PMO organization to foster a project-management-oriented culture and mindset
    • Engages senior leadership and business partners to define the PMO mission, goals and operating model, and releases this after senior management approval, in the form of the PMO charter
    • Leads the identification and development of PMO roles, team configuration and recruitment appropriate to deliver the agreed-upon PMO goals and objectives
    • Leads the identification and implementation (or improvement) of project management processes, methods, tools, guidelines, standards, and a maturity roadmap to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
    • Leads the identification, implementation, and facilitation of portfolio management processes and governance, including the intake mechanism, to ensure adherence to the enterprise strategy and drive business value
    • Develops and manages the enterprise roadmap aligned to enterprise strategic initiatives
    • Defines, manages and directs the needed end-to-end PMO work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits defined in business cases
    • Leads the identification, development, implementation, and monitoring of project and portfolio KPIs, metrics, leading indicators, project trending, executive presentations, and portfolio status reports
    • Provides ongoing coaching and mentoring to PMO staff and project managers
    • Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor
    • Fosters collaboration, strategic alignment and integrated planning and execution across multiple functions in a matrixed organization.
    • Regularly reviews and evaluates opportunities to improve the project management best practices to achieve higher maturity in PPM
    • Evaluate the management of a project and identify the areas (Business Case including Financial Model, ROI, Scope, Staff, Resource, Schedule, Risk and Finance) that either require additional definition or are not being sufficiently managed.
    • Up to 25% travel may be required


    • Education and/or experience equivalent to a Bachelor’s Degree required, Master’s Degree preferred
    • PMP certification required
    • 10+ years of relevant project and program management experience, including 5+ years of experience directing staff
    • 5+ years of building or transforming a PMO preferred
    • Proficient knowledge of health insurance and/or fitness industry preferred
    • Proven ability to influence and lead cross-functional teams in an environment of competing interests and limited resources
    • Portfolio, Program and Project Management skills and experience, plus significant knowledge of project planning tools with evidence of practical application, such as Clarity and MS Project Server (which is highly desirable)
    • Exceptional leadership skills with the ability to develop and communicate the PMO vision, and inspire and motivate PMO staff
    • Strategic mindset to evolve an organization focused on portfolio, program, and project management and continuous improvement
    • Ability to work in a fast-paced environment, and anticipate the needs of a changing landscape
    • Strong knowledge and passion about Agile principles and practices - solid foundation and expertise to offer in this role
    • Ability to articulate, drive, and ensure process standardization and adoption of best practices.
    • Demonstrated experience in financial management principles as they relate to portfolio and project management and delivery of a business case
    • Demonstrated ability to develop and execute a strategic resource plan
    • A distinctive blend of business, IT, financial and communication skills (This is a highly visible position with substantial impact, including influencing and forming relationships with a wide range of partners including senior and executive management).
    • Leadership: Successfully manage different styles of employees; Provide clear direction and effective coaching
    • Strong business acumen and experience working in a high growth, fast-paced, multi-product environment
    • Ability to translate business strategy into functional/operational plans and apply knowledge to the critical components of the function required
    • Expert problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
    • Strong knowledge of Excel and highly skilled in PowerPoint and MS Project




    About Tivity Health

    Tivity Health is a leading provider of fitness and health improvement programs, with strong capabilities in developing and managing network solutions. Through our existing three networks (SilverSneakers® - the nation’s leading fitness program for older adults, Prime® - membership access to the nation’s largest network of fitness centers, and WholeHealth Living – specialty medical network development and benefits management), Tivity Health is focused on targeted population health for those 50 and over.


    Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development.  Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.


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