Tivity Health, Inc.

  • Provider Relations Liaison (Account Management)

    Job Locations US-AZ-Chandler | US
    Job ID
  • Description/Responsibilities

    The Provider Relations Liaison functions as a contact between Tivity Health and key external and internal relationships to support and represent Tivity Health within the fitness industry.  The primary responsibilities include developing and maintaining relationships with key decision-makers throughout all markets, researching and implementing best practices in recruitment, developing and maintaining relationships with key associations/chains to ensure network success, and demonstrating and documenting the value of the program to assist in the retention of all provider partnerships.

    1. Deliver presentations to small and large groups to explain and demonstrate the benefits of being a Tivity Health fitness network provider.
    2. Ensure provider network success and customer service excellence by building and maintaining relationships with management at key associations/chains.
    3. Demonstrate continued value of fitness programs by developing and delivering tools for partners that result in the retention of quality network providers.
    4. Provide day to day relationship management duties for key program partners as they relate to the multi-dimensional aspects of the Tivity Health relationship.
    5. Meet required timelines for network development recruitment efforts. 
    6. Continually research effectiveness and implement improvements in provider relations best-practices.
    7. Develop and refine multi-media network development presentation materials.
    8. Represent Tivity Health at health and wellness industry trade shows.
    9. Develop and maintain relationships throughout the healthcare-related fitness industry.
    10. Collaborate with other departments in product development and integration.


    • Bachelor’s degree in business-related or fitness discipline or equivalent additional experience.
    • Two years or more working in healthcare or fitness-related field is required.
    • Fitness center management/operations and network development highly desired.
    • In-depth knowledge of fitness industry
    • Excellent interpersonal relationship skills
    • Effective public speaking and presentation skills
    • Strong time management and organization abilities
    • Willingness and ability to travel (up to 30%)
    • Able to handle multiple and changing priorities in a fast-paced environment
    • Proficient in Microsoft Office products (Word, Excel, PowerPoint, Outlook)
    • Proficient in the use of the Internet as a communication tool and research resource


    About Tivity Health

    Tivity Health is a leading provider of fitness and health improvement programs, with strong capabilities in developing and managing network solutions. Through our existing three networks (SilverSneakers® - the nation’s leading fitness program for older adults, Prime® - membership access to the nation’s largest network of fitness centers, and WholeHealth Living – specialty medical network development and benefits management), Tivity Health is focused on targeted population health for those 50 and over.


    Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development.  Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.


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